top of page

Enrollment And Staff Retention Solutions For Higher Ed

The industry leader in providing student recruitment and
customer service training, and helping colleges and universities deliver personalized and engaging enrollment communications.

About
JTINACAC_edited.jpg

Hi there,
I’m Jeremy Tiers and I’m not a vendor, I’m your partner, and I’m all in!

Over the past 12 years nearly 200 colleges and universities have trusted me to teach their staff how to connect, engage, build memorable relationships and experiences, and communicate value to prospective students and families.

 

I’ve also helped numerous schools achieve their enrollment and marketing goals by creating personalized and engaging communication plans and campaigns that are more relational and less transactional.

Take a look around and then let's talk about how I can help you and your campus grow.

jeremysignature.png

Helping You Develop Your Team

Since 2014 I have personally led almost 350 student recruitment and customer service workshops for colleges and universities.

 

I’ve helped thousands of admissions and

marketing professionals become more

effective recruiters, territory managers, communicators, writers, and leaders.

 

Organizing training is time consuming. It’s also

one of your best staff retention and yield tools.

AnneNDSUTestimonial.jpg
JTKeynote.jpg

Helping You Increase Engagement

For your enrollment communications to be effective, today's students and families expect emails that are timely, relevant, authentic, and rooted in empathy. When you shift from transactional to relational communication, engagement rises and so does yield. Here’s how I help colleges and universities make that shift in their messaging:

Make it Personal

Students and families crave emails that feel like you're talking directly with them—not mass emails filled with bullets, links, and generic info

Build Trust Early

Your words should feel like conversations, not campaigns. Trust is the foundation of every “yes.”

Elevate Every Interaction

When your team better understands the mindset and feelings of more students and families they can build deeper relationships and convert more effectively.

Some Of The Amazing Schools I've Partnered With

Recent Blog Posts

  • LinkedIn
  • Instagram

©2025 by Top Tier Higher Ed, LLC

Connect With Jeremy

Let's explore how I can help you, your team, or your entire campus reach the Top Tier.

bottom of page